Effective immediately, Long-Term Visa applicants and their dependents filing new and renewal visa applications at the One Stop Service Center (OSSC) must personally appear before the authorities during two new points of the visa application process, which can take up to four hours per visit.

A personal appearance is now required during the following steps:

To obtain the queue number that starts the application process; and

After the application is reviewed, to meet with the Head of the Visa Section to sign the visa approval.